We understand that the information you provide to us is personal and we’re committed to respecting your privacy. Below is some information about how we collect, use and store any information you provide to us.
The circumstances in which we may collect your information include, but are not limited to, the following:
- Registering as a customer and creating an account, to make future ordering easier
- Purchasing products online (i.e. you will need to supply credit card details for us to process your payment and contact information in case we have any queries)
- Signing up to our newsletter and any promotions or events
Please note that when placing an order we will also require contact information for the recipient so that we can successfully deliver your bundle.
Sweet Little Blooms needs your contact information to ensure your order gets delivered without any problems. For example, we may email or text you to clarify delivery information or to simply advise that your delivery has been successful. Storing your billing, shipping and order details also means you can make subsequent orders and enquiries quickly and easily.
We keep our customers up to date via our social media accounts, Instagram and Facebook, as well as our website. Sometimes we may email you with news we think you’d find interesting, or to request some feedback to help us make our service to you even better. If we do contact you via email you will have the opportunity to unsubscribe from any further email communication.
We will not provide any of your personal information onto a Third Party unless requested by you. And we will never sell your information onto a Third Party.
The only instances where we would disclose personal information about you are:
If it’s required for a relevant business purpose (i.e. giving your contact details to a delivery company if for some reason we can’t deliver the bundle ourselves)
If we’re required to disclose information in order to meet any legal obligations
We don't store your credit card details. However, we do keep your billing, shipping and order information. This information is encrypted before we transmit it over a web server.
We don’t pass any of your information onto a Third Party.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you’d like to access your personal information, please contact us by emailing firstname.lastname@example.org. You may be required to put your request in writing / provide appropriate identification for security reasons.
Contacting Sweet Little Blooms
Sweet Little Blooms
Adelaide, South Australia